This section introduces the foundational concepts of healthcare risk management, including risk definition, risk appetite, risk tolerance, and risk threshold. It also covers the contents and plans of a comprehensive risk management program. The course objective is to provide healthcare professionals with the fundamental knowledge needed to understand and implement effective risk management strategies.
In this section, participants will explore both retrospective and prospective risk management processes. It includes risk identification, risk analysis, risk action planning, and risk mitigation strategies. The course objective is to develop participants' abilities to systematically identify and analyze risks, and to create and implement effective action plans for risk mitigation.
Focusing on risk control and claim management, this section covers risk avoidance, risk prevention, risk reduction, risk segregation, and risk finance. The course objective is to empower healthcare professionals to control and manage risks effectively, reduce potential losses, and handle claims efficiently, thereby ensuring a safer healthcare environment.
This course aims to enhance healthcare risk management by equipping professionals with essential knowledge and skills across three key areas: Introduction to Healthcare Risk Management Program; Risk Management Process; and Risk Control and Claim Management. Participants will learn to define and understand risk, implement comprehensive risk management processes, and apply effective risk control strategies. The ultimate goal is to improve patient safety, reduce potential losses, and ensure a robust risk management framework in healthcare settings.